If there is a fault or malfunction with an item please return the goods to us with the original receipt and packaging.We will forward the items to the relevant manufacturer's warranty department. If you return goods as detailed, within 30 days, we will issue a full refund for the price you paid for the item. Other countries 2-4 working days.We accept the return of goods only if they are unopened (except in cases where the item has to be tried for fit) and in their original condition. Most of Europe and USA is 1-2 working day delivery. We offer DHL Express as a much quicker delivery option for Europe, US and Worldwide. Standard delivery time is 5-15 working days for most European countries and 5-25 working days for most other countries. Depending on weight and value of your order we send with Royal Mail Standard Airmail, Signed For or Tracked service. To get a shipping quote just add the items to your basket and use the Shipping Estimator at the bottom of the basket page to calculate the shipping rates to your country. International shipping rates are calculated by the weight and value of the items and the country they are being shipped to. Remote Highland and Island locations may not be guaranteed next working day. Depending on the size and weight of the item and your postal location we send with Royal Mail Special Delivery 1pm our Courier DPD or DHL on their 24 hour service.
We offer an optional Next Working Day Delivery service for orders placed before 3pm. Once we receive your order we will order from our supplier and ship out to you as soon as the item arrives in our warehouse. In stock - 2 - 3 day despatch - In stock in our suppliers warehouse.
In stock - Ready to despatch - In stock in our warehouse ready to ship out normally the same working day when ordered before 3pm.We have thousands of items in stock ready to despatch from our large warehouse. All orders are fully insured and most will require a signature on delivery. Bulkier items like Wheels, Frames and Home Trainers are sent with one of our couriers either DPD or DHL.
Small packages are sent using Royal Mail First Class, Tracked 48 and Special Delivery for higher value items. We send all orders as quickly as we can which is normally the same working day if ordered before 3pm.
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